Refund Policy

1. Refund Eligibility

a. We want you to be completely satisfied with your purchase from GoldenMeadow Breast Pump Store. If you are not satisfied with your order for any reason, you may be eligible for a refund subject to the terms outlined in this Refund Policy.

b. To be eligible for a refund, the following conditions must be met:

i. The item must be returned in its original condition, unused, and in its original packaging.

ii. The return request must be initiated within [number] days of receiving the order.

iii. The item must be accompanied by proof of purchase, such as a sales receipt or order confirmation email.

2. Refund Process

a. To initiate a refund, please contact our customer service team at [contact email or phone number] to request a Return Merchandise Authorization (RMA) number.

b. Once your return request is approved, you will be provided with instructions on how to return the item.

c. Upon receipt of the returned item, our team will inspect it to ensure that it meets the eligibility criteria outlined above.

d. If the return is approved, we will process the refund to the original method of payment within [number] business days. Please note that the timing of the refund may vary depending on your payment provider.

3. Return Shipping

a. Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as receiving the wrong item or a defective product.

b. We recommend using a trackable shipping method and purchasing shipping insurance for returns, as we are not responsible for lost or damaged returns during transit.

4. Non-Refundable Items

a. Certain items are not eligible for refund, including but not limited to:

i. Used or opened breast pumps and accessories for hygiene reasons.

ii. Personal hygiene products, such as nipple shields or breast pads.

iii. Items that have been damaged or altered by the customer.

5. Refund Exceptions

a. In some cases, partial refunds or store credit may be issued at our discretion, such as for items that are returned after the specified return period or do not meet the eligibility criteria outlined in this Refund Policy.

6. Damaged or Defective Items

a. If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to process your claim.

7. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us

By making a purchase from GoldenMeadow Breast Pump Store, you acknowledge that you have read, understood, and agreed to abide by the terms of our Refund Policy.